Austin NeuroCare - Integrated Care for the Brain and Spine

Patient Information

Scheduling An Appointment
Cancellations
Appointment Day
Payment Policy
Pharmacy Refills
Patient Information Forms
Patient Information Videos

Scheduling An Appointment

Please call 512-458-6656, ext. 12 or send us an email.
Please include the following information if you leave a voice mail or send an email:
- First and last name of patient
- Type of appointment requested
- Existing and former Dr. Juren patients please include your date of birth
- Please leave the best number along with an alternate number and the best time to contact you
- If you have not received a return call within 24 hours, please call us again
Please have your insurance card available
If your insurance requires a referral, please contact your primary care physician to request the referral in advance
Medical records from referring and/or primary care physician, labs, x-rays, MRI's or other imaging studies can be sent to our office prior to your scheduled appointment at 512-458-1035

Cancellations

We confirm our appointments one week in advance

Please call us to confirm receipt of our message if we do not speak to you directly

We realize that at times, appointments must be canceled, we ask that your please give our office at least 24 hours notice if you need to cancel your appointment
This courtesy will make it possible to give your appointment to another patient
Appointments that are not cancelled within the 24 hour time frame will be charged a $25.00 fee

Appointment Day

Please print and complete our patient information forms

If you cannot complete the forms prior to your visit, please arrive 15 minutes prior to your scheduled appointment

Please bring your insurance cards and drivers license
Co-pays and applicable deductibles will be collected at time of service

We accept cash, checks and most major credit cards

Please bring a list of all current medications
Please bring all records, labs, films, etc if they have not been faxed to our office prior to your visit

Payment Policy

Austin NeuroCare is a provider for Medicare and most major insurance plans. We provide insurance billing. Anything not covered by insurance will be your responsibility.

We request payment at the time of your appointment for services that are not covered by insurance. Your insurance company may also require you to pay a co-payment at the time of your appointment. When necessary, our staff will work closely with patients who require a payment plan.

If you have any questions regarding which insurance plans we accept or any patient billing concerns, please call us at the phone number below. Questions regarding your coverage and benefits should be directed to your employer or insurance company. Thank you in advance for your cooperation in helping us serve you better. We look forward to meeting you soon.

Pharmacy Refills

Please have your pharmacy fax us your prescription refill request
Please allow 48 hours for your prescription to be filled

Patient Information Forms

In order to best view the these forms you will need Adobe Acrobat Reader®. If you do not have this installed you can download it here for free.

Patient Registration/Consent Form for new patients
Medical History Form for new patients
Headache Diary
ADD Questionnaire
Medical Records Release
FAQ about EMG/NCS

Patient Information Videos

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Electromyography/Nerve Conduction Study (EMG/NCS) Video