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Telemedicine

We are now offering secure video visits through Doxy. It's understandable that meeting in the office is not always convenient. Televisits are appropriate for many types of appointments and allow you to receive the same quality care as you do in person, without the hassle of commuting. Please contact our office for more information or to schedule your appointment.

General Instructions

Please check in for your appointment 15 minutes prior to its scheduled time, to ensure you have a stable internet connection and your camera and microphone are working properly. 

1

Check your Device: 

Use a computer or device with camera/microphone.
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2

Click Invite Link

Click the invitation link that your provider sends via text message or email
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3

 Check In

Type your name and click the "Check In" button 
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4

Enable Camera & Microphone

Allow your browser or device to use your camera and microphone

Video Tutorial 

5

You're Checked In

Wait for your provider to start the call

Troubleshooting

We highly recommend that you test your device prior to your appointment to ensure you have a stable internet connection and your camera and microphone are working properly. Click HERE to test your device compatibility. If you are having any issues please call the office at 512-458-6656 as soon that we can further assist you 

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How can I download a compatible browser?

  • You can download Chrome here

  • You can download Firefox here

  • You can download Safari here

Image by Frederik Lipfert

How can I check my network speed?

  • You can check your network speed here

Image by inlytics | LinkedIn Analytics Tool

Troubleshooting Tips

  • Wifi - Be close to your wifi router, ensure no other parties on the network are using up the bandwith, and that you don't have numerous browser windows. 

  • Restart your computer - restarting your device is the best way to ensure other programs are not causing issues with your audio and video.